Pagepings (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website monitoring service.
Information We Collect
We collect the following types of information:
- Account information: Your email address and name when you create an account.
- Monitor data: The URLs you choose to monitor and the snapshots we take of those pages.
- Usage data: Information about how you interact with our service, including pages visited, features used, and session duration.
- Device information: Browser type, operating system, and IP address for security and analytics purposes.
How We Use Your Information
- To provide and maintain our website monitoring service
- To send you change alerts and notifications you’ve configured
- To improve and optimize our service
- To communicate with you about your account and service updates
- To detect and prevent fraud or abuse
Cookies
We use essential cookies to keep you logged in and maintain your session. We also use analytics cookies to understand how our service is used. You can disable non-essential cookies in your browser settings at any time.
Third-Party Services
We use the following third-party services to operate Pagepings:
- OpenAI: To generate AI-powered change summaries. Page content from monitored URLs is sent to OpenAI for analysis.
- Anthropic: AI-powered change summaries. Page content from monitored URLs may be sent to Anthropic for analysis.
- Railway: Cloud hosting and infrastructure.
- Resend: Transactional email delivery for alerts and account notifications.
- Sentry: Error tracking and performance monitoring.
- PostHog: Product analytics. You can opt out by enabling Do Not Track in your browser settings.
Data Retention
We retain your account data for as long as your account is active. Monitor snapshots and change history are retained according to your plan (30 days for Free, 90 days for Pro, custom for Enterprise). When you delete your account, all associated data is permanently removed within 30 days.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of non-essential communications
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@pagepings.com.